I have a casl requirement for text massage checkbox if it is not checked, it must report as "Opt Out" but when a lead does not check this it shows as blank is there a way to set the fields when text massaging" box is not selected, it will report as opt-out?
Your field should be Opt In and you can force the Form to fill in TRUE or FALSE using some logic if the Form Is Filled out and Opt Out=Empty or F, then Opt Out=F
Now did you try filling out the form with blank - it should display FALSE in the system now.
how do I create the login form fields? When it is unchecked, it shows up as "blank" in the system, we need it to show blank = opt out
Login fields? What does that have to do with this?
I usually use Yes/No/Blank string field to avoid this issue. But there's probably some javascript or even a workflow that can solve this.
If Form Filled Out and CASL IS NOT TRUE, then set to FALSE.
Hi Josh, thanks for your help I meant logic form fields.
How do I set Yes/No/Blank string fields to avoid this issue?