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Re: Cannot Create New Email

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Mike_Mastropaol
Level 3

Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, restarting...

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Mike_Mastropaol
Level 3

Backend technical issue. Resolved by Marketo.

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4 REPLIES 4
Ankit_Dua
Level 6

That's strange, have you tried reaching out to Marketo support?

Mike_Mastropaol
Level 3

Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.

Ankit_Dua
Level 6

Please do let us know about the cause.

Mike_Mastropaol
Level 3

Backend technical issue. Resolved by Marketo.