Re: Can't send sample emails. Update problems?

Anonymous
Not applicable

Can't send sample emails. Update problems?

Wondering if anybody else has been having issues this week sending out sample emails. We've been having issues since Tuesday as far as we can tell, and it seems to coincide with the recent update. Does anybody know what's going on?

Thanks!

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Can't send sample emails. Update problems?

Did you ask Support?

I usually have issues when the email itself is broken, however, I have had problems when the SMTP is routed incorrectly.

Anonymous
Not applicable

Re: Can't send sample emails. Update problems?

Not a Marketo problem. The problem is on our end due to some security upgrades/changes our IT dept. made. Found this out via Marketo support.