Have anyone seen a scenario where
The activity log of about a dozen of people in a program has a "Delivered" and "Bounced" stamp, reported at same time
Solved! Go to Solution.
Of course, an email may be Delivered at the first hop (immediate connection to the recipient's MX) and then bounced at a second hop (connection from the MX to an internal mailbox server, or internal processing by a mail scanner).
An "out-of-band" bounce message is then sent back to Marketo — a separate Delivery Service Notification email.
By the second hop it's too late to send an actual SMTP-level rejection, you can't undo the Delivered.
Of course, an email may be Delivered at the first hop (immediate connection to the recipient's MX) and then bounced at a second hop (connection from the MX to an internal mailbox server, or internal processing by a mail scanner).
An "out-of-band" bounce message is then sent back to Marketo — a separate Delivery Service Notification email.
By the second hop it's too late to send an actual SMTP-level rejection, you can't undo the Delivered.