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Can Marketo Forms block non business emails?

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Jenn2nunez
Level 2

Can Marketo Forms block non business emails?

Hello this might be a dumb question but does Marketo form block gmail, yahoo, aol, etc, email domains? 

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Christiane_Rode
Level 6 - Community Advisor

Re: Can Marketo Forms block non business emails?

In the Admin section, you are able to set up global form validation rules if you want to block certain domains from filling out your forms. 

 

You can also exclude certain forms from those rules if you want. 

 

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4 REPLIES 4
Christiane_Rode
Level 6 - Community Advisor

Re: Can Marketo Forms block non business emails?

In the Admin section, you are able to set up global form validation rules if you want to block certain domains from filling out your forms. 

 

You can also exclude certain forms from those rules if you want. 

 

Nate_Revi
Level 1

Re: Can Marketo Forms block non business emails?

Is there a way to format the exclusion list in the rule builder to exclude an entire TLD, e.g., .edu?

 

I tried using a wildcard, e.g., *.edu, but it doesn't appear to work.

SanfordWhiteman
Level 10 - Community Moderator

Re: Can Marketo Forms block non business emails?

AFAIK the entries are supposed to work that way (i.e. example.com is matched as a domain suffix/ends-with, not an exact match). Perhaps there’s an exception for TLDs. In any case you can do that very easily with JS.

SanfordWhiteman
Level 10 - Community Moderator

Re: Can Marketo Forms block non business emails?

Like Christiane says, there's a (relatively recent) built-in feature for this.

You can augment it with JS logic if you want to distinguish different cases. For example, you may want to allow some competitors to submit forms but instantly delete the data, while other submissions would be stopped at the browser level.