Can limit attendance in a program?

Milena_Volkova · ‎05-02-2022

Is there any way to automatically cap attendance at an event? We currently process registrations manually and add people above the limit to a waiting list. Is is possible to automate that? Thank you.

SanfordWhiteman · ‎05-02-2022

Yes, there are 2 methods:

the native registration cap feature — see here and ask your Adobe/Marketo account manager to ensure this is enabled for your instance
using a webhook-based alternative — more flexible outcomes but requires more config

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Jo_Pitts1 · ‎05-02-2022

@Milena_Volkova ,

I prefer the webhook based approach that @SanfordWhiteman mentions in his post. I have a number of clients who run in person events, and as part of the registration want to know the number of people who will be attending. Using the webhook based approach, I can manage an event counter based on that value rather than just on the lead registration itself.

Cheers

Jo

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SanfordWhiteman · ‎05-24-2022

So, I want to keep the count of people with a certain program status ("registered"), not all who have submitted the form; or maybe I want to keep track of all those, but I want to close the class registration (at least just simply send an alert to myself) when the number of "registered" hits the maximum.

Marketo changes a person's program status upon checking their current certification field, that's easy. I don't understand where in the webhook I should change what the counter should count, how to make it consider people's program statuses.

Could you please help with that? Thank you in advance!

I would say you don’t need to send the program status to FlowBoost. You can use the program status (in the Smart List) to filter whether the FlowBoost webhook is called at all.

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