Re: Can I add an email to the flow of an outbound in progress?

Steph_Anderson
Level 4

Can I add an email to the flow of an outbound in progress?

I have a campaign running where members are currently in a wait step. I would like to add a new "send email" step after that wait step to send a timely email, and then continue on with the original flow.

Is this possible, or do I have to remove everyone from the flow and create a new outbound with the new email and all remaining steps?

Thanks!

2 REPLIES 2
Kevin_McMahon1
Level 5

Re: Can I add an email to the flow of an outbound in progress?

Hey Steph,

As long as everyone is still in the wait step and you add the Send Email flow step after the wait step, then they will receive the email once the wait step is over. No need to remove everyone.

Steph_Anderson
Level 4

Re: Can I add an email to the flow of an outbound in progress?

Awesome, I was hopeful that was the case! Thanks!