Re: Campaign won't run

Anonymous
Not applicable
I have a campaign all approved to run (to begin 5am this morning) however it is still saying...waiting to run??? any ideas??
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3 REPLIES 3
Anonymous
Not applicable
I had something similar happen a few months ago and had to clear my cache and history and then support had to do something on their side to make it run. Basically it got hung up.
Adam_Vavrek1
Level 9 - Champion Alumni
DId you try logging out then logging back in? Or Refresh? Does your campaign have any errors associated with it? Perhaps a screenshot of the Schedule or Setup tab will help us troubleshoot.
Josh_Hill13
Level 10 - Champion Alumni

How many people qualified for this run? Is it a complex smart list?
 

Check the Campaign Queue at the top of marketing activities as well. Then  you might ask Support.