Campaign won't run

Anonymous
Not applicable

Campaign won't run

I have a campaign all approved to run (to begin 5am this morning) however it is still saying...waiting to run??? any ideas??
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Campaign won't run

How many people qualified for this run? Is it a complex smart list?
 

Check the Campaign Queue at the top of marketing activities as well. Then  you might ask Support.

Adam_Vavrek1
Level 9 - Champion Alumni

Re: Campaign won't run

DId you try logging out then logging back in? Or Refresh? Does your campaign have any errors associated with it? Perhaps a screenshot of the Schedule or Setup tab will help us troubleshoot.
Anonymous
Not applicable

Re: Campaign won't run

I had something similar happen a few months ago and had to clear my cache and history and then support had to do something on their side to make it run. Basically it got hung up.