Campaign Email report no data

[5212Esther]

I set up a campaign of sending a batch email. It ran successfully and I can see the detail in results, but no data found at the email performance report. Any idea? 

[AWmindtree · Accepted solution]

Hi @5212Esther 

Campaign Email report can upto 24- 48 hours to fetch the data and display in the report. Was your campaign completed before 24 - 48 hours? 

Thanks 
Ankit

[ChiranjeetShahP · Accepted solution]

Hi,

After running a batch campaign, it takes a couple of minutes to show results, depending upon audience size it may vary. 

if you still can't see anything, check qualification, whether anyone qualified for this campaign or not. 

[5212Esther]

Thank you for advice. Checking the qualified member is also a good way to check if campaign has successfully run or not. 

[AWmindtree · Accepted solution]

Hi @5212Esther 

Campaign Email report can upto 24- 48 hours to fetch the data and display in the report. Was your campaign completed before 24 - 48 hours? 

Thanks 
Ankit

[5212Esther]

Thank you for sharing your experience.
The result comes up after 24 hours campaign completed! 🙂 

I was too impatient. (Usually it result comes up few minutes.)