Calendar File is one hour off

[Brian_Whipple]

I am using the Calendar File token in an email. When you download the .ics file, it opens up with the time being one hour off.

What I have set: 9am CST.

What the .ics file opens up with when I test: 10am. I am located in CST zone.

What am I doing wrong? Is there a setting somewhere that is throwing something 1 hour off?

[SanfordWhiteman]

Please attach the ICS file so we can see if the file itself has the correct UTC/offset setting.

Do you have the correct timezone in Admin?

[Brian_Whipple]

I attached the .ics to my original post. Sorry for not including originally.

[SanfordWhiteman · Accepted solution]

OK, the file is set for 15:00 UTC, that is, 9am CST but 10am Central (C*D*T) as daylight savings is in effect at the time.

What about your admin setting?

[Brian_Whipple]

Ok. I just double checked the admin settings. It was on CST. I changed it to CDT, ran through the process again, and I am still getting the same issue. I attached the .ics file and marked it "recent."

[SanfordWhiteman]

Actually the new ICS file has the correct time (20180620T140000Z UTC = 20180620T090000 Central).  Make sure you delete and reimport the appointment as your calendar client may be confusing you.