Bulk Import Lead - throws 611 system error

[WolframLotz]

Hi everyone, 
I'm trying to generate a bulk import for leads. I used the documentation as refrence

https://developers.marketo.com/rest-api/bulk-import/bulk-lead-import/

But unfortunately I always receive a system error. Can anybody help and knows whats wrong?

The respond I receive:

{
    "requestId": "103cc#180703deac5",
    "success": false,
    "errors": [
        {
            "code": "611",
            "message": "System error"
        }
    ]
}

What I do
POST:

{{base_url}}/bulk/v1/leads.json?format=csv

Header:

Content-Type:multipart/form-data; boundary=------WebKitFormBoundaryBQACkJZyaiIAXog
Host:784-BQV-997.mktorest.com

Body
- This is just a test due to the documentation to ensure that the error is not caused by my csv data

------WebKitFormBoundaryBQACkJZyaiIAXogC
Content-Disposition: form-data; name="file"; filename="leads.csv"
Content-Type: text/csv
 
FirstName,LastName,Email,Company
Able,Baker,ablebaker@marketo.com,Marketo
Charlie,Dog,charliedog@marketo.com,Marketo
Easy,Fox,easyfox@marketo.com,Marketo
------WebKitFormBoundaryBQACkJZyaiIAXogC--

[SanfordWhiteman]

Your Content-Type header and the actual body are out of sync. The header should be:

Content-Type:multipart/form-data; boundary=----WebKitFormBoundaryBQACkJZyaiIAXog

 Note 4 hyphens, not 6.

[WolframLotz]

Hi @SanfordWhiteman 
thanks this helped a lot. 

Unfortunately it now says 

{
    "requestId": "f3e5#18074a085fe",
    "success": false,
    "errors": [
        {
            "code": "613",
            "message": "Invalid multipart request"
        }
    ]
}

Tried a bit around but was not able to find a mistake. Basically originally it was 1:1 the example code from the documentation. 
Do you have any idea? 

[SanfordWhiteman · Accepted solution]

---

Tried a bit around but was not able to find a mistake. Basically originally it was 1:1 the example code from the documentation.

---

Well, you can’t go trusting that now! 🙂

Looks like you have extra whitespace on what you think is an empty line (and which must be empty to conform to the MIME standard). I’ve purposely used a symbol to show it:

------WebKitFormBoundaryBQACkJZyaiIAXogC
Content-Disposition: form-data; name="file"; filename="leads.csv"
Content-Type: text/csv
␠
FirstName,LastName,Email,Company
Able,Baker,ablebaker@marketo.com,Marketo
Charlie,Dog,charliedog@marketo.com,Marketo
Easy,Fox,easyfox@marketo.com,Marketo

------WebKitFormBoundaryBQACkJZyaiIAXogC--

[Jo_Pitts1]

FWIW @SanfordWhiteman , I can't see the red dot when viewing, but I can see a special character (sp) when I reply to you.  And then you edited your reply to show the SP.  Funny!!!

[SanfordWhiteman]

Yeah, the editor stripped out the red dot, unfortunately.

[Davidw2022]

Hey all, I just started using the bulk import lead testing today. After reading through the previous comments and made with corrections I am still getting the 611 system error code. Could you please give me some advice. Appreciated.

What I do:

Post:

{{base_url}}//bulk/v1/leads.json?format=csv

Headers:

Content-Type: multipart/form-data; boundary=----WebKitFormBoundaryBQACkJZyaiIAXog        (Note: With 4 hyphens only)

Content-Length: 311

Host:<munchkinId>.mktorest.com                                                                                                                (Note: Fill in with our munchkinId)

Params:

format:csv

Body (raw):

------WebKitFormBoundaryBQACkJZyaiIAXogC
Content-Disposition: form-data; name="file"; filename="leads.csv"
Content-Type: text/csv

FirstName,LastName,Email,Company
Able,Baker,ablebaker@marketo.com,Marketo
Charlie,Dog,charliedog@marketo.com,Marketo
Easy,Fox,easyfox@marketo.com,Marketo
------WebKitFormBoundaryBQACkJZyaiIAXogC--

Body(form-data)

filename: leads.csv                                                                                                                              (Note: Attach with leads.csv file)

Response:

{

"requestId": "118cf#1850c127f10",

"success": false,

"errors": [

{

"code": "611",

"message": "System error"

}

]

}

[SanfordWhiteman]

Please use the syntax highlighter (Insert/Edit code sample) to make your requests and responses readable, as is used in earlier posts in the thread.

[Davidw2022]

Thank you for your response. Following the Marketo Bulk Lead Import documentation as well as the comments from this thread. I am still getting 611 system errors when testing it on Postman. Really appreciate your guidance.

Post:

{{base_url}}//bulk/v1/leads.json?format=csv

Headers (The actual munchkinId is filled within "Host"):

Content-Type: multipart/form-data; boundary=----WebKitFormBoundaryBQACkJZyaiIAXog        
Content-Length: 311
Host:<munchkinId>.mktorest.com                                                                                                                

Body:

------WebKitFormBoundaryBQACkJZyaiIAXogC
Content-Disposition: form-data; name="file"; filename="leads.csv"
Content-Type: text/csv

FirstName,LastName,Email,Company
Able,Baker,ablebaker@marketo.com,Marketo
Charlie,Dog,charliedog@marketo.com,Marketo
Easy,Fox,easyfox@marketo.com,Marketo
------WebKitFormBoundaryBQACkJZyaiIAXogC--

Response:

{
"requestId": "118cf#1850c127f10",
"success": false,
"errors": [
{
"code": "611",
"message": "System error"
}
]
}

Notes:

1.I updated the Content/Type with 4 hyphens rather than 6

2.I updated deleted the empty space within the body

3.I attached the lead.csv file in the body form-data section in postman.