Bulk API - Consistent "System Error"

[Matthew_Aeschba]

Hey Steven, let me know if there is any information I can provide that would help you troubleshoot. My Marketo Case #: 00821748

[Steven_Vanderb3]

We should be good with what we have for now.  I added your ticket to the list of reporting customers and I gave your TAM a heads up as well.

[Steven_Vanderb3]

Patch for this is currently scheduled to push out tonight.  Thanks for your patience everyone!

[Anonymous]

Hey Steven,

Thanks for the attention to this. I tried a few times again today and I am still getting the "System Error". Did the patch fix go out on Friday? It seems like there might be another issue?

Thanks,

Dan

[Steven_Vanderb3]

I do see the patch went out Friday.  If you can give your call and response to the engineer working your support ticket, we can look back into it.

[Anonymous]

Thanks Steven. I added the new export id's to my case 00818731. I'll post here once I hear back on it.

[Matthew_Aeschba]

My job also failed this morning.

[Anonymous]

This continues to be an issue for me. I have been working with Marketo support as they have been putting out patch fixes but it seems that thus far the fixes have not resolved the problem.

[Matthew_Aeschba]

My bulk export jobs are continuing to fail as well. Hopefully they will get a successful patch out soon.

[Anonymous]

Bulk export API is still not working. Job was queued. Then

made this request:

https://xxx.mktorest.com/bulk/v1/leads/export.json?status=Created,Queued,Processing,Cancelled,Comple...

Response:

{"requestId"=>"dd4a#15d1f640c69",

"result"=>

  [{"exportId"=>"xxxx",

    "format"=>"CSV",

    "status"=>"Failed",

    "createdAt"=>"2017-07-07T23:01:41Z",

    "queuedAt"=>"2017-07-07T23:14:08Z",

    "startedAt"=>"2017-07-07T23:15:13Z",

    "finishedAt"=>"2017-07-07T23:18:30Z",

    "errorMsg"=>"System Error"}],

"success"=>true}