Bouncing logo

[Anonymous]

Please can we stop the Marketo logo from bouncing?!

[Valerie_Armstro · Accepted solution]

Hi Tom,

Once you click it and navigate to another part of Marketo, it should stop bouncing.  If not, contact support. 

[Anonymous]

Thanks Val!

[pratyushbcindia]

This solution doesn't work for me. I can't access the admin section. This is the first time that I have seen this bouncing logo. I'm not sure why this is happening?!

[Darshil_Shah1]

Adobe has removed the bouncing logo (super-ball) from the UI. FYR, below is what the top nav bar looks like now.

Are you able to provide a snapshot of what you're seeing?

[pratyushbcindia]

Still bouncing!

[Darshil_Shah1]

Well, this is definitely not expected. Last year I came across a similar case in my client's instance where-in the super ball would appear in the Design Studio at times (not always though); we opened up a ticket with Marketo support team and got it fixed. Do you always see the bouncing logo? Could you try logging from a different browser?

[pratyushbcindia]

I've done everything I possibly could. I've tried it on three different browsers. Cleared caches. Nothing seems to work. I've raised a ticket.