I am trying to blacklist all of my competitors. I have been able to create a smart list to find all of the competitors in my database, but unable to blacklist them.
I read the article, https://community.marketo.com/MarketoArticle?id=kA050000000Kypm, about finding your competitors. But, no luck. In the article, it says to the necessarys steps are to find your competitors in the triggers, "Data value changes". Which I do not have.
Also, find changed data value and set blacklist to true. I do not have that option available either.
Does anyone have any advice about what I can do? Or what am I doing wrong?
Thanks!!!