Best method for resending perhaps restarting a program/email blast

[Jamie_Rodger]

Hi everyone,

I am just starting out with Marketo and was given a small assignment to send out an email to some specific segments of our client base. Being I was on day two of using the software, I missed an option on a manual A/B test I set up in the project. Essentially insteading of Sending the B version of the email, it was set to "take no Action", so half my group missed out.

Is the best way to correct this error to clone the program, fix the error, and schedule another run? I feel this will send some people the email twice. So I was thinking of adding the Filter - Was not Sent - and picking the primar email. Would that fix the problem enough to re run the campaign?

Thanks!

[Josh_Hill13]

You should create a separate smart campaign inside the email program:

Smart List - Your original Segmentation AND NOT WAS Sent Email X
Flow: send email

that should work, but before you send that out, check the Schedule and the estimated counts to make sure those are the right people.