I currently do not implement a CRM, and I am in the process of sending out follow up emails from the lead owner. I would love a better way to track when a lead replys to the email, so I was thinking about BCC'ing myself Is this possible? Or is there another way that I can track the responses?
Hi Josh, I do a daily upload from our POS which we have customized to do a couple CRM features that we needed. For existing customers, their sales reps are imported with the data, and for new/potential leads I assign them in Marketo.
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