Dear community,
has anyone searched / implemented a predictive scoring / predictive analytics solution for B2C markets?
Most of the ones we have been looking into are mostly B2B, focusing a lot on account/firmographic data. We would need a product that integrates with Marketo and leverages contact info, social network and behavior info.
Thanks in advance for your input.
-Greg
I've used AgilOne in the past for B2C, though it's not going to give you the social component—you'd need to architect a solution with something like Engagor and custom SFDC scripting (and get a person to actually man any sort of social listening.)