Hi,
When a lead fills out a form, I push to Salesforce with the following flow:
- If inferred Country equals United Kingdon (Example) then assign ownership to EMEA Queue.
The lead is created and synced to Salesforce, but no alert is sent by Salesforce to the Queue.
I am thinking because the lead is being assigned to a queue before reaching Salesforce, that Salesforce is not triggering an email to the queue members. And yes, the button send to queue members is checked.
I know I can do some work arounds to make this work, but I am trying to keep it simple and for the Salesforce piece to work as expected.
Anyon else have this issue with assignments to queue from Marketo?
Thanks,
Jason
Solved! Go to Solution.