I'm trying to set up a trigger campaign that makes a lead/contact a member of a program if it contains a certain value in an SFDC custom field?
What is the easiest way to do that?
Simply use a trigger campaign with a "change data value" trigger on that field, new value is [whatever you want] Then in the flow, use the "change program status" flow step to add the lead to the program.
Tried that. Not working. Can't figure out why.
Can you send screen shots of your smart campaign ?
Also, what is the field type in SFDC ?
Finally, look at some leads that were supposed to get the value changed, and check you can see the DVC in their activity logs.
And remember that DVC fires only when there is a CHANGE in the field, not when the lead is created.
If you want to target some leads that are created with these value, you will have to use a "Person is created" trigger together with a filter on the field.
That was it. Thanks, Greg!
I was creating new lead, so it wasn't triggering the change data value. So, if I want to have it work on both scenarios (new lead v. updating old lead), then I would need both of those campaigns active, right?
You can have the 2 triggers and the filter in the same smart campaign that will work.
This is what I did:
But tested a few submissions, and not working. Still shows 0 members of program.