Amount vs Revenue Expected Fields

[Lucho_Soto]

What is the difference between the Amount and Revenue Expected fields in the opportunity tab? We are finalizing our integration with our CRM and see that the amount is almost always either blank or 0 even when the opportunity is Closed-Won, while the Revenue Expected field shows the opportunity value from our CRM.  

[Anonymous]

Hi Lucho,

Amount typically represents the Estimated Total Sales Amount while the Expected Revenue field is calculated based on the Amount and Probability fields.

I would recommend you confirm with your CRM's documentation but this is generally what it means.

Lissette

[Josh_Hill13]

This is a question for your CRM admin. Usually expected revenue is Amount * Probability of the Stage.

If Amount is 0, then the Revenue field is being used somewhere else.