Alternative solutions to comments in email templates

[Anonymous]

Hi all,

After many months using Marketo, I only just discovered that the reason my "responsive" emails are not working is that in my painfully created templates (which I thought were going to be a fantastic time saver), Marketo is stripping out the comments.  I was wondering if (apart from abandoning templates), anyone had a solution that allows us to leave comments in the body of an email template without it being removed.  

Primarily, I am interested in a solution that will allow me to use the <!--[if mso]> <![endif]-->  code.  I know that a work around is to manually re-add these when creating individual emails, but I would rather not have to train my marketing team the intricacies of copying and pasting code.

Thanks,

Simon

 

[Anonymous]

Hi Simon,

We've worked aroudn this with clients before using global/folder/program tokens with that string in them - Marketo seems to put the tokens in after stripping comments. Not elegant, but a workaround.

Regards,
Brody