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Re: Alt Text & URL Appearing in Preview Pane

Kim_Huang
Level 1
Level 1
‎10-02-2020 03:17 PM
‎10-02-2020 03:17 PM

Alt Text & URL Appearing in Preview Pane

Our alt text and URL are getting pulled into the preview pane of our emails, after our preview text:

 

screenshot.png

Does anyone have recommendations on how to fix this?

 

Thanks!

Kim

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4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎10-02-2020 04:17 PM
‎10-02-2020 04:17 PM

Re: Alt Text & URL Appearing in Preview Pane

Sounds like an error in your HTML. Please post the top part of your HTML, highlighted using the sytax highlighter.

 

I'm also moving your image inline in the editor so people don't have to go to a 3rd party site. Remember, the Community editor lets you put images right in the thread.

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2,154
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Kim_Huang
Level 1
Level 1
‎10-05-2020 06:27 AM
‎10-05-2020 06:27 AM

Re: Alt Text & URL Appearing in Preview Pane 

<style type='text/css'>
		.primary-font {
		font-family: Arial, sans-serif !important;
		}
		</style>
		<![endif]--> 
    <!--[if mso]>
<style type='text/css'>
		.secondary-font {
		font-family: Arial, sans-serif !important;
		}
		</style>
		<![endif]--> 
    <style>
			/*startcommon*/
			@media only screen and (max-width: 650px) {
				table.m_boxing{
					width: 100% !important;
				}
			}
			/*endcommon*/
		</style> 
    <!--[if gte mso 9]>
<style type="text/css">
		    	#hero .table3-3{
					width: 100% !important;
		    	}
		    </style>
		<![endif]--> 
    <style media="all">
/* CLIENT-SPECIFIC STYLES */
#outlook a {
  padding: 0;
}
/* Force Outlook to provide a "view in browser" message */
.ReadMsgBody {
  width: 100%;
}
.ExternalClass {
  width: 100%;
}
/* Force Hotmail to display emails at full width */
.ExternalClass,
.ExternalClass p,
.ExternalClass span,
.ExternalClass font,
.ExternalClass td,
.ExternalClass div {
  line-height: 100%;
}
/* Force Hotmail to display normal line spacing */
/* iOS BLUE LINKS */
.appleBody a {
  color: .m_000;
  text-decoration: none;
}
.appleFooter a {
  color: .m_000;
  text-decoration: none;
}
@-ms-viewport { 
    width: device-width; 
}
</style> 
    <style media="all">
@media only screen and (max-width: 640px) {
/*starttablet*/
.mktoVideoThumbnail{
	width: 100% !important;
	height: auto!important;
	max-height:inherit!important;
	min-height:inherit!important;
}
body {
	width: auto !important;
}
table.table600{
	width: 450px !important;
}
table.table-inner{
	width: 86% !important;
}
table.table1-2{
	width: 47% !important;
	clear: both;
}
table.table1-3{
	width: 29.4% !important;
}
table.table1-4{
	width: 100% !important;
	text-align: left !important;
}
table.table2-3{
	width: 64% !important;
	text-align: center !important;
}
table.table3-3{
	width: 100% !important;
	text-align: center !important;
	clear: both;
}
table.footer-logo{
	width: 10% !important;
	text-align: right !important;
}
td.outer{
	min-width: 0 !important;
}
td.stack{
	padding-bottom: 40px !important;
}
.stack-tablet {
	padding-bottom: 20px !important;
	overflow: visible !important;
	float: none !important;
	mso-hide: none !important;
	display: block !important;
}
img.mobile-img{
	width: 100% !important;
	height: auto !important;
}
td.center-tablet {
	text-align: center !important;
}
td.hide-tablet{
	display: none !important;
}
table.footer-column{
	width: 47% !important;
	text-align: left !important;
}
.m_header td.center-tablet img {
	margin-top: auto;
	margin-right: auto;
	margin-bottom: auto;
	margin-left: auto;
}
.m_header td a {
	margin-top: 0px !important;
}
.m_headerB td.center-tablet img {
	margin-top: auto;
	margin-right: auto;
	margin-bottom: auto;
	margin-left: auto;
}
.m_headerB td a {
	margin-top: 0px !important;
}
.m_headerB .social {
	text-align: center !important;
}
.m_headerC .social-contents a {
	margin-top: 0;
	margin-right: 5px;
	margin-bottom: 0;
	margin-left: 5px;
}
.m_headerC .center-tablet img {
	display: inline-block;
}
.m_headerC .text {
	padding-top: 0 !important;
	padding-right: 0 !important;
	padding-bottom: 0 !important;
	padding-left: 0 !important;
}
.m_odd-row .image,
.m_even-row .image {
	display: none !important;
}
.m_odd-row .description td,
.m_even-row .description td {
	padding-top: 0 !important;
	padding-right: 0 !important;
	padding-bottom: 0 !important;
	padding-left: 0 !important;
}
.m_hero .background {
	background-size: cover !important;
}
.m_heroC .table600 {
	width: 100% !important;
}
.m_heroC .cta table {
	float: none !important;
}
.m_half img {
	width: 100% !important;
	height: auto;
}
.m_half .table600 {
	width: 100% !important;
}
.m_half .table1-2 {
	width: 100% !important;
}
.m_half .inner {
	padding-top: 60px !important;
	padding-right: 60px !important;
	padding-bottom: 60px !important;
	padding-left: 60px !important;
}
.m_clients .padding-y {
	padding-top: 0;
	padding-right: 0;
	padding-bottom: 20px;
	padding-left: 0;
}
.m_clients a {
	padding-top: 5px;
	padding-right: 5px;
	padding-bottom: 5px;
	padding-left: 5px;
}
.m_two-products .table1-2 {
	width: 100% !important;
}
.m_two-products img {
	width: 450px !important;
	height: auto !important;
}
.m_two-products .stack-tablet td {
	height: 60px !important;
}
.m_photo-l2 .table1-3,
.m_photo-r2 .table1-3 {
	width: 100% !important;
	clear: both;
}
.m_photo-l2 .table2-3,
.m_photo-r2 .table2-3 {
	width: 100% !important;
	clear: both;
}
.m_photo-l2 .cta table,
.m_photo-r2 .cta table {
	margin-top: 0 !important;
	margin-right: auto !important;
	margin-bottom: 0 !important;
	margin-left: auto !important;
}
.m_coupon td {
	text-align: center !important;
}
.m_team .spacer {
	width: 27px;
}
.m_team img {
	width: 100% !important;
}
.m_portfolio-row .spacer {
	width: 29px !important;
}
.m_portfolio-row img {
	width: 100% !important;
}
.m_two-articles .table1-2 {
	width: 100% !important;
}
.m_two-articles .photo img {
	width: 100% !important;
}
.m_two-articles .stack-tablet td {
	height: 60px !important;
}
.m_reviews .inner-content {
	width: 92px;
}
.m_reviews table.table1-2{
	clear: none;
}
.m_contacts .title,
.m_contacts .text {
	text-align: center;
}
.m_contactsB .socials,
.m_contactsB .text {
	padding-top: 20px !important;
	padding-right: 20px !important;
	padding-bottom: 20px !important;
	padding-left: 20px !important;
}
.m_contactsB table.table1-2{
	width: 100% !important;
}
.m_three-products .spacer,
.m_features .spacer {
	width: 26px;
}
.m_three-products img {
	width: 132px !important;
	height: auto !important;
}
.m_hr .table-inner {
	width: 100% !important;
}
.m_free-image img {
	width: 450px !important;
}
/*endtablet*/
}
@media only screen and (max-width: 479px) {
/*startmobile*/
body {
	width: auto !important;
}
table.table600{
	width: 290px !important;
}
table.table-inner{
	width: 80% !important;
	float: none !important;
}
table.table1-2{
	width: 100% !important;
	clear: both;
}
table.table1-3{
	width: 100% !important;
	clear: both;
}
table.table1-4{
	width: 100% !important;
	text-align: center !important;
}
table.table2-3{
	width: 100% !important;
	text-align: center !important;
}
table.table3-3{
	width: 100% !important;
	text-align: center !important;
	clear: both;
}
table.footer-logo{
	width: 60% !important;
	text-align: center !important;
}
td.outer{
	min-width: 0 !important;
}
td.td3-1{
	width: 60% !important;
	text-align: center !important;
}
.stack-smartphone {
	padding-bottom: 20px !important;
	overflow: visible !important;
	float: none !important;
	display: block !important;
	mso-hide: none !important;
}
td.center-smartphone{
	text-align: center !important;
}
img.mobile-img{
	width: 100% !important;
}
td.center-tablet{
	text-align: center !important;
}
td.hide-smartphone{
	display: none !important;
}
table.footer-column{
	width: 100% !important;
	text-align: center !important;
}
.m_header td.center-tablet img {
	margin-top: auto;
	margin-right: auto;
	margin-bottom: auto;
	margin-left: auto;
}
.m_header td a {
	margin-top: 0px !important;
}
.m_headerB .social {
	text-align: center !important;
}
.m_headerB td.center-tablet img {
	margin-top: auto;
	margin-right: auto;
	margin-bottom: auto;
	margin-left: auto;
}
.m_headerB td a {
	margin-top: 0px !important;
}
.m_headerC .text {
	padding-top: 0;
	padding-right: 0;
	padding-bottom: 0;
	padding-left: 0;
}
.m_hero .background {
	background-size: cover !important;
}
.m_half .table600 {
	width: 100% !important;
}
.m_half .table1-2 {
	width: 100% !important;
}
.m_half .inner {
	padding-top: 0 !important;
	padding-right: 40px !important;
	padding-bottom: 40px !important;
	padding-left: 40px !important;
}
.m_heroC .stack-tablet {
	display: none !important;
}
.m_photo-l .table1-3,
.m_photo-r .table1-3 {
	width: 100% !important;
	clear: both;
}
.m_photo-l .table2-3,
.m_photo-r .table2-3 {
	width: 100% !important;
	clear: both;
}
.m_photo-l .photo img,
.m_photo-r .photo img {
	width: 100% !important;
}
.m_two-products img,
.m_three-products img {
	width: 290px !important;
	height: auto !important;
}
.m_clients .padding-y {
	padding-top: 0;
	padding-right: 0;
	padding-bottom: 20px;
	padding-left: 0;
}
.m_clients a {
	padding-top: 10px;
	padding-right: 10px;
	padding-bottom: 10px;
	padding-left: 10px;
}
.m_coupon td {
	text-align: center !important;
}
.m_intro .contents {
	width: 100%;
}
.m_table-title .contents td.price,
.m_odd-row .contents td.price,
.m_even-row .contents td.price,
.m_table-title .contents td.subtotal,
.m_odd-row .contents td.subtotal,
.m_even-row .contents td.subtotal {
	display: none !important;
}
.m_free-image img {
	width: 290px !important;
}
.m_social a {
	display: inline-block;
	padding-top: 10px;
	padding-right: 10px;
	padding-bottom: 10px;
	padding-left: 10px;
}
.m_reviews .inner-content {
	width: 142px;
}
.m_reviews table.table1-2{
	clear: both;
}
.m_hr .table-inner {
	width: 100% !important;
}
.m_footer2 .text {
	text-align: center !important;
}
/*endmobile*/
}
</style> 
  </head>
  <body style="margin-bottom: 0; -webkit-text-size-adjust: 100%; padding-bottom: 0; min-width: 100%; margin-top: 0; margin-right: 0; -ms-text-size-adjust: 100%; margin-left: 0; padding-top: 0; padding-right: 0; padding-left: 0; width: 100%;">
    <img src="https://pixel.app.returnpath.net/pixel.gif?r=20a11da36c6290dee82a83af50f01a5e1728e205" width="1" height="1" />  
    <div style="display:none; white-space:nowrap; font:15px courier; line-height:0;">
       &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 
    </div> 
    <!-- Outer table START --> 
    <table border="0" cellpadding="0" cellspacing="0" width="100%" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse;"> 
      <tbody> 
        <tr> 
          <td class="outer" valign="top" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; min-width: 600px; border-collapse: collapse; background-color: ${emailBackgroundColor};"> 
            <table width="650" align="center" id="boxing" border="0" cellpadding="0" cellspacing="0" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse;margin-top: 0; margin-right: auto; margin-bottom: 0; margin-left: auto;" class="m_boxing"> 
              <tbody> 
                <tr> 
                  <td class="mktoContainer boxedbackground" id="template-wrapper" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; border-collapse: collapse;">
                    <table id="free-image" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse;" align="center" border="0" cellpadding="0" cellspacing="0" width="100%" class="mktoModule m_free-image" mktoname="Free-image"> 
                      <tbody> 
                        <tr> 
                          <td style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyphens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;background-color:${freeImageBackgroundColor};" bgcolor="${freeImageBackgroundColor}" valign="top"> 
                            <center> 
                              <table class="table600" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse; margin-top: 0; margin-right: auto; margin-bottom: 0; margin-left: auto;" align="center" border="0" cellpadding="0" cellspacing="0" width="600"> 
                                <tbody> 
                                  <tr> 
                                    <td style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none; border-collapse: collapse;"> 
                                      <center> 
                                        <div style="display:inline-block" class="mktoImg" mktoname="Single" id="single" mktolockimgsize="true" mktolockimgstyle="true"> 
                                          <a href="https://www.integrativenutrition.com/IINVirtual2020" target="_blank"><img src="http://iin.integrativenutrition.com/rs/970-CGY-950/images/DES_1940_IGB.jpg" style="-ms-interpolation-mode: bicubic; outline: none; border-right-width: 0; border-bottom-width: 0; border-left-width: 0; text-decoration: none; border-top-width: 0; display: block; max-width: 100%; line-height: 100%; height: auto; width: 600px;" width="600" alt="IINVirtual" /></a> 
                                        </div> 
                                      </center> </td> 
                                  </tr> 
                                </tbody> 
                              </table> 
                            </center> </td> 
                        </tr> 
                      </tbody> 
                    </table>
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SanfordWhiteman
Level 10 - Community Moderator
Level 10 - Community Moderator
‎10-05-2020 11:43 AM
‎10-05-2020 11:43 AM

Re: Alt Text & URL Appearing in Preview Pane

Are you sure you have enough of a buffer in your hidden preview area? Could be as simple as that.

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2,098
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Luba
Level 1
Level 1
‎02-02-2022 06:18 PM
‎02-02-2022 06:18 PM

Re: Alt Text & URL Appearing in Preview Pane

Hi Kim, to fix this you can include preheader to your email (in email settings).  You can enter 80 or more characters in preheader which should replace the alt text and URL in preview. 

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