Hey there,
So I'm hoping this is just some glitch or bug, but I'm in Marketo right now under Marketing Activities and all of our programs/campaigns/folders are missing except for a smart campaign we created today.
Anyone had this happen to them before or know what could be going on?
Opening a case with MKTO too in the meantime.
Nevermind, MKTO has the following message posted under "submit a case"
Issues with Marketo Navigation Tree
UPDATE: The tree service has been reverted to the previous release and is performing better. We are still investigating the root cause of this issue.
ALERT: Some customers may be experiencing problems loading the Marketo navigation tree. Our team is investigating and will provide more information as soon as it is available.
Thank you for the update. Experiencing the same issue here.
Thanks for updating. We're experiencing the same thing
We are having the same problem!
Yep- Same here!!! Just not all - random, entire workspaces.
Seems to be whenever you save/update any local asset under a workspace, the workspace gets replaced in the tree. Assuming assets still exist because I can get back seemingly missing programs/smart campaigns by using the History function or by going direct to a URL. Seems like just a display issue (PHEW!).
Yes, just a display issue. I had a problem like this before due to some cacheing problem that support had to clear out.
Experiencing the same problem. I'm only able to access a "Local Assets" folder. Seems it's displaying within the actual program, just not letting me zoom out in my instance. Hope this is a short-term bug.
Same thing happening in our instance, only available folder was a campaign folder I was currently working on.