adding new line in 'plain text' value of formula field

[Charles_Sander1]

We have two formula fields that we use to generate different signatures based on various criteria. One formula field is for html emails, the other is for plain text emails.

One issue we have is that there doesn't seem to be a way to add a new line into the string we have for the value in each rule. If I recall correctly, "\n" didn't work.

Maybe I'm overlooking something, or is this just an unsupported feature at the moment?

[SanfordWhiteman · Accepted solution]

You'd have to use the same approach as my line break token hack.

[Charles_Sander1]

hah! Funny coincidence.  I proposed this to my boss... He'd just got back from Sirius Decisions and was in a seminar that referenced your solution specifically for setting up alerts.

[SanfordWhiteman]

He'd just got back from Sirius Decisions and was in a seminar that referenced your solution specifically for setting up alerts.

Huh, wonder who that was?  Anyway, yes, that's the way.