Adding more members to a Webinar programme after it's gone live

revasie
Level 1

Adding more members to a Webinar programme after it's gone live

Can someone explain how to/ if it's possible to:

- we set up a webinar programme using a static list for the members,

- the dates for each email are set, the programme is approved, and we go live 

- we receive a list of additional members to be added to the list after the programme was already approved 

 

Can we add the extra (additional) members in the programme after it has been approved? 

 

Thanks in advance! 

2 REPLIES 2
Michael_Florin
Level 9

Re: Adding more members to a Webinar programme after it's gone live

There are two phrasings in your questions that I don't really understand.

 

What does "setting up a programme  (is that British English for a Marketo program?) using a static list". What exactly did you do with that Static List? Loaded the members on that list into the program? To what end?

 

And what does "program is approved" mean?

 

If your question is something like: Can I add members to a list, while that list is part of the Smart List section of a scheduled Smart Campaign that hasn't run yet, and will these newly added members be part of the Smart Campaign when it runs? - That answer would be yes.

If your Smart Campaign has run already, new list members will not be added to it.

Christiane_Rode
Level 2

Re: Adding more members to a Webinar programme after it's gone live

Not sure about your current setup, but I can explain how we have thing set up for when we might need to send the first invite out numerous times. We do not use batch email sends, instead, we use a combo of static lists, smart lists, email assets, and smart campaigns.

 

When the campaign is not synced to our CRM:

  • The initial list of attendees is imported into the program and then added to a list. 
  • The invite is created as an email asset (not a batch program)
  • A smart campaign is created to distribute the email and change everyone's status to "Invited"

Now, if you have people that you want to add at a later date, you have a few choices, but essentially, if you add them to the program and their status is just "Member", you could re-use the smart campaign from above, as those people won't have run through the program before (hopefully!). You could also add them to a separate list (say, Invite 2) if you want to know who was invited in different stages, and then set up another smart campaign to send to the second invite group.

 

Was this what you were getting at? If not, as mentioned above,  a description of your setup would be helpful.