Add a Previous User Back to Active User List

Anonymous
Not applicable

Add a Previous User Back to Active User List

I need to add back 3 users that I previously deleted. When I try doing so using the "Add New User" button it tells me the email address already exists. Then I went into lead database to search for the email address there and it doesn't exist there. How can I get these 3 to be active users again?
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Add a Previous User Back to Active User List

Are these Marketo Users? Or Leads?

Is it possible that the lead still exists in your CRM?
Anonymous
Not applicable

Re: Add a Previous User Back to Active User List

Hi Josh-
These 3 were previously set up as Marketo users. Then I deleted their record from the list of users. None of them exist in SFDC either.
Anonymous
Not applicable

Re: Add a Previous User Back to Active User List

Hi,

I am having the same issue, does it resolve?