Activity Log and Salesforce Mis-Match

John1
Level 1

Activity Log and Salesforce Mis-Match

Hey!

 

Was wondering if I can get some help since this is my first time encountering this problem:

 

I am going through a lead's activity log and I am noticing that one of the field updates has the campaign name next to the activity, but the problem is that the actual campaign doesn't update that field and when I click on the activity ID, the source of the activity says Salesforce. However when I click on the record history in Salesforce, it says that the field was updated by Marketo, any idea on what could be the cause of this?

1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Activity Log and Salesforce Mis-Match


I am going through a lead's activity log and I am noticing that one of the field updates has the campaign name next to the activity, but the problem is that the actual campaign doesn't update that field


What does that campaign do (full screenshots please)?