SOLVED

A/B Testing in Engagement Programs?

Go to solution
Mikes_Jones
Level 8

Is it possible to A/B test emails in an Engagement program, and if so, how?

Thanks!

1 ACCEPTED SOLUTION
Dan_Stevens_
Level 10 - Champion Alumni

Let me clarify: if you're using just emails in your EP, C/C will work. If you're using programs within your EP, C/C is not supported since the emails are being sent as a batch each cast. 

View solution in original post

13 REPLIES 13
Anonymous
Not applicable

Malik Zafar​ you don't need to use the Email Program to A/B test emails. You could also use the "Random Sample" option in your program.

Colin_Ryder
Level 6 - Champion Alumni

We don't use the email program at the moment so we do the same thing as Allison. A bit more manual but it is an option.

It would be useful if Marketo were to enable A/B testing on batch campaigns as well. There is an idea here so feel free to like it

Anonymous
Not applicable

Colin Ryder​ we manually A/B test our blasts and nurtures! I'd love to hear more about your challenges. Here's the template we use to track our email A/B tests​. I'm posting a blog post on how we A/B test our emails very soon. I'll be sure to share it with you!

Colin_Ryder
Level 6 - Champion Alumni

Yes please

Mikes_Jones
Level 8

you're able to A/B test emails nested inside a program that are a part of an engagement program? Just wondering how you're able to actually test this properly with Marketo

Anonymous
Not applicable

Malik Zafar​ I don't nest programs inside any engagement program. But yes, I create a Random Sample 50/50 campaign to send two different emails. I *don't* use the Email program feature!

Dan_Stevens_
Level 10 - Champion Alumni

As long as your emails aren't being batch sent. C/C only works with trigger based emails. And of course you cannot use an Email Program in an EP. 

Dan_Stevens_
Level 10 - Champion Alumni

Let me clarify: if you're using just emails in your EP, C/C will work. If you're using programs within your EP, C/C is not supported since the emails are being sent as a batch each cast. 

Mikes_Jones
Level 8

Hmm interesting. Yea, all of our emails in our Engagement Program are nested inside of a program - so with that being said, it looks like A/B testing is not possible, correct?

chriskowalczyk
Level 1

You can still use 'random sample' with your Send Email in your flow step and determine the percentage received for both groups. 

Dan_Stevens_
Level 10 - Champion Alumni

that's correct.

John_Clark1
Level 10

Hi Malik,

You can use the Champion/Challenger method for testing.  This creates a test as a sub-asset to a specific email so when you put that email in your engagement program it will call the test whenever it's sent.

Email Tests - Champion/Challenger - Marketo Docs - Product Docs

Anonymous
Not applicable

Hey John,

What happens if the email that is used in an engagement program is used in multiple streams? For instance, if the email is used in stream one, and then again in stream 3, and the lead received the email in stream one with subject line A, would the program call the email with subject line B in stream 3?

Thanks,
Alex