We recently migrated from an old Marketo instance to a new one. All of the programs and assets were cloned over to the new instance, but the links in the emails do not work. They will work properly in Preview mode, but when I send myself a test, I get the following error:
Does anyone have any idea why this is happening?
Solved! Go to Solution.
did you migrate your redirect list too? Is this happening for ALL links to previous content, or only some?
What is/where do I find the redirect list?
And this is to ALL links - including local Marketo landing pages and external pages.
if it's "all links" then it's probably not the redirect list (which is found in Admin under Landing Pages, then the "Rules" tab).
We set the CNAME to point to the new instance and I am still having issues.. Now the images show up, but they direct to our homepage instead of the page they are supposed to go to. Do you know the issue could be here?
Does the old Munchkin ID appear in the image path? (i.e. pages.example.com/rs/aaa-111-333/image.jpg)