Re: 2016 Summit App stopped working on Android device

Danielle_Sledge
Level 2

I was able to login to the Summit app, and a few hours later the app has completely stopped working. When I try to open the app it errors out, and closes.  Has anyone with an Android device had the same experience?

Tags (1)
16 REPLIES 16
Anonymous
Not applicable

I will forward this to the summit team.

Danielle_Sledge
Level 2

Thank you!

Danielle_Sledge
Level 2

I ended up getting a new phone. I got a Samsung Galaxy s7, and the 2nd day of the Summit the app stopped working.

Geoff_Krajeski1
Level 10 - Champion Alumni

My Note 5 is working great!

Dory_Viscoglio
Level 10

That sucks! It wasn't too bad on the s5 this year, but definitely lagged. I'd get a notification that someone had commented, and I couldn't actually see the comment for several minutes. Frustrating when you're trying to arrange a regional meet up!

Geoff_Krajeski1
Level 10 - Champion Alumni

I had the same happen this morning when I tried to access things.

My apple device(s) are still working.

Trying un/re-installing now.

Jason_Hamilton1
Level 8 - Champion Alumni

Me too

Rachel_Noble
Level 10 - Champion Alumni

Yeah mine keeps failing and I have to uninstall and reinstall it. Frustrating but at least it fixes it for a few days.

Anonymous
Not applicable

Yes, I guess uninstalling and reinstalling is the only solution

Danielle_Sledge
Level 2

I have tried that option. i was able to open the able and then it crashed. I think it maybe my type of phone. I have Galaxy Note Edge, so it may not work at all.

Thanks!!

Dory_Viscoglio
Level 10

Ugh... Just had to do the uninstall/reinstall. Not a huge fan of the android experience on Galaxys!!

Danielle_Sledge
Level 2

My fingers are crossed that maybe it will be stable during the Summit.

Dory_Viscoglio
Level 10

Both last year and this year, I felt like the app was flaky on Android. (Samsung Galaxy S5 here)

Danielle_Sledge
Level 2

I currently have the Galaxy Note Edge.

Anonymous
Not applicable

I haven't, is it still failing?

Danielle_Sledge
Level 2

Yes, it is still failing.