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2 Call Tasks in 1 Flow Step?

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Anonymous
Not applicable

2 Call Tasks in 1 Flow Step?

Hi all,

I wanted to create a call task for 2 specific sales reps when a customer clicks in an emai. This is a special program so they aren't necessairly in Sales Force as the lead owner. Since I cannot select 2 sales reps from the drop down Owner in the Create Task view should I just create 2 Call Tasks in the 1 Flow step?

Thanks!
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Kristen_Malkov1
Level 8

Re: 2 Call Tasks in 1 Flow Step?

2 call tasks in the one clicked smart campaign, provided you set the filter logic within the flow step.

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4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: 2 Call Tasks in 1 Flow Step?

You would need to have 2 flow steps. Alternatively, you can add one or more sales emails in the To Other section...assuming you can hard code it.
Anonymous
Not applicable

Re: 2 Call Tasks in 1 Flow Step?

Thanks Josh! So create 2 smart campaigns for clicked? Or create 2 Call Tasks in the 1 clicked smart campaign?
Kristen_Malkov1
Level 8

Re: 2 Call Tasks in 1 Flow Step?

2 call tasks in the one clicked smart campaign, provided you set the filter logic within the flow step.
Anonymous
Not applicable

Re: 2 Call Tasks in 1 Flow Step?

Great thanks Kristen!!