Hello Marketo Nation!
We are excited to announce some important updates that were released to Dynamic Chat this month that we think you’ll find useful.
Deselect Synced Attributes
Now you can deselect attributes of Marketo that you no longer needed in Dynamic Chat and add new native or custom attributes that can help you better target, personalize and engage your web visitors.
In case you have dialogues that are using the selected attribute then you will see the list of those dialogues in this popup
Note: You will see the option to remove an attribute only after removing the selected attribute from all dialogues
A fresh look to Stream Designer
Based on our discussions with customers while designing a dialogue is super easy with simple drag and drop, managing these streams might become difficult if you have complex streams. Here are a few enhancements we have done in this release:
Guide to activate PDF Embed:
With Adobe PDF Embed API, you can now share documents through conversations and track them. We have got some great excitement since we launched this feature in the last release. To help you get started quickly, we have now created and linked a guide for you to get started. To understand more about this feature please check this post.
Along with these, we have done several performance optimizations to improve your experience using Dynamic Chat.
Other useful links:
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