[IMP] Reconfigure Mobile App Android Push Access Settings - MME Customers

Marketo Employee
Marketo Employee

Dear All Marketo Customers,


This is to inform you about an essential update regarding the Firebase Cloud Messaging (FCM) service which needs you to change the Android Push Access notification in the Marketo Admin section.


Google had deprecated the XMPP protocol on 12th June, 2023 and will stop support on 12th June, 2024. So we will be migrating to the HTTPv1 API from the legacy XMPP protocol. 

The FCM HTTPv1 API offers several advantages over the legacy protocols, including enhanced security, increased message payload size, and improved error handling.


Migrating to the new API will ensure that your push notifications and messaging functionality remain seamless and efficient.

Here are the key reasons for the FCM HTTPv1 migration:

  1. Improved Security: The FCM HTTPv1 API employs modern security practices, including support for OAuth 2.0 authentication, allowing for secure communication between your servers and the FCM service.

  2. Larger Payloads: The new API allows for larger message payloads, enabling you to send richer and more informative notifications to your users.

  3. Advanced Error Handling: The FCM HTTPv1 API provides detailed error responses, helping you diagnose and troubleshoot any issues that may occur during message delivery.

To assist you with a smooth transition, we have developed a comprehensive migration plan. Here's what you can expect: 

  1. Technical Support: Our dedicated support team will be available to address any questions or concerns you may have during the migration. We are committed to ensuring a seamless transition and providing assistance whenever needed. Access the details from here

  2. Testing and Validation: We recommend testing the migration in a staging environment to validate the integration and ensure that your notifications are being successfully delivered using the new API.

We encourage you to initiate the migration process at your earliest convenience to take advantage of the benefits offered by the FCM HTTPv1 API. The deprecated legacy protocols will be phased out, and the new API will be the recommended method for sending push notifications and messages.

Changes Required


  1. We will need you to update the service-account.json file
  2. You will have to reach out to your google firebase admin and would need to ask for the file and upload it here. 
  3. To access the below marketo admin android push access configuration refer steps in the link 

New Interface














Existing Interface -


Screenshot 2023-07-18 at 2.52.36 PM.png


Thank you for your continued trust and support in our services. We are excited about this migration and confident that the FCM HTTPv1 API will enhance your messaging capabilities. We look forward to working with you during this transition.