Good Morning Everyone!
We are reaching out to notify customers about an announcement that impacts Marketo’s Launchpoint Integration service with Cisco Webex.
Adobe Marketo Engage, along with Cisco Webex, is thrilled to announce the launch of Marketo’s latest Launchpoint Integration with Cisco’s Webex Webinars. This latest integration shall be made available to all the customers of Adobe Marketo Engage on 1st November 2023.
Cisco had earlier retired its Webex Events product on March 31, 2023 and provided extension for its support for Adobe Marketo Engage customers till December 31, 2023. This extension shall continue to be in place till December 31, 2023.
With the launch of the latest Launchpoint Integration with Cisco’s Webex Webinars, both the Launchpoint integrations: Cisco’s Webex Webinars (latest) and Cisco’s Webex Events (former) will be supported between 1st November 2023 and 31st December 2023. This will allow Adobe Marketo Engage customers to transition all their upcoming webinars from Webex Events Launchpoint integration to the latest Webex Webinars Launchpoint integration to take advantage of the enhanced capabilities that the latest integration has to offer.
Post 31st December 2023, Adobe Marketo Engage’s Launchpoint integration service with Cisco’s Webex Webinars shall be the ONLY exclusive Launchpoint integration available between Adobe Marketo Engage and Cisco Webex. The Webex Events Launchpoint integration shall no longer be supported by Adobe and Cisco teams. Both teams shall provide all the necessary assistance to our customers to facilitate this transition.
Action Needed: This communication is intended for those Adobe Marketo Engage customers who are actively using the Webex Events Launchpoint integration to ensure that they transition all their Adobe Marketo Engage Event Programs to Webex Webinars Launchpoint integration by modifying the Event Partner and choosing the appropriate Launchpoint service.
Please share this information with your team members who manage or use Webex Launchpoint Integration Service for Adobe Marketo Engage.
We appreciate your prompt attention. For any questions, please contact Marketo Engage Customer Support at https://support.marketo.com, or through any of the methods listed here.
Kind regards,
The team at Adobe.
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