Adobe Marketo Engage Logo
  • Community
    • Discussions
    • Ideas
    • Community Blogs
    • Marketo User Groups (MUGs)
  • Support
    • Case Management
    • Knowledgebase
    • Product Documentation
    • Developer Portal
  • University
    • Way to Learn
    • Get Certified
    • Learning Paths
    • Marketo University Support
Sign In
  • Marketing Nation
  • :
  • Support
  • :
  • Knowledgebase
  • :
  • WebEx Registration Fails With "Self registration i...
Your Achievements
Level 1
0% to
Level 2
Next /
Sign inSign in to Community to gain points, level up, and earn exciting badges like the new Applaud 5 BadgeLearn more!
View All BadgesSign in to view all badges
Open Alert Bar

WebEx Registration Fails With "Self registration is not supported by this service type"

Article Options
  • Article History
  • Subscribe to RSS Feed
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • Report Inappropriate Content

WebEx Registration Fails With "Self registration is not supported by this service type"

  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Report Inappropriate Content

Issue:

When creating an event the WebEx connector may throw the message:

Error registering with webinar provider. exception="WebEx API call error; Self registration is not supported by this service type or current meeting. [WebEx exception ID = '110051'] "

rtaImage.png

Solution:

Please make sure the event in WebEx is set up to receive registrations. To do this you need to go to the event in WebEx and check the registration required checkbox.

References
Create an Event with WebEx - Marketo Docs - Product Docs

WebEx Event Center guide


Contributors
  • Anonymous
Tags (4)
  • events
  • registration error
  • webex integration
  • webinar
No ratings
0 Likes
Was this article helpful? Yes No
1,618
Adobe Marketo Engage Footer Logo
  • Legal
  • Privacy
  • Cookies
  • Trust.Marketo.com
Home