Unable to Select an Object When Creating an ABM Custom Field

Issue


While going through the steps of this doc - Create a Custom Field for CRM Discovery - step 3 asks you to choose "Named Account" as the object for the field to be created on.  Sometimes, that "Object" option is not available when creating a custom field.

Solution


The ability to select the Named Account object for a new field to be created on is a feature that must be enabled for your Marketo instance.  If you come across this issue, simply submit a support case requesting that the "ABM Custom Fields" feature be enabled in your instance.

 

Who This Solution Applies To
Customers with Account Based Marketing