Unable to select a webinar provider in an event program

[#1]

Issue

When working on an event program, Marketo Engage users are unable to select a webinar provider in the event partner selection.

Environment

Event program

Webinar provider (ON24, Zoom, Cvent)

Solution

The members need to be removed before setting up the event partner.

You can remove members from a program by changing their status to "Not in Program".

Root Cause

Marketo does not allow selecting an event partner in a Marketo event program with members.