ToutApp: How to Customize Call Outcomes in Salesforce

Issue

Customize call outcomes in Salesforce.

 

 


Solution

1. Go to your Setup page in Salesforce  

2. Customize > Activities > Task Fields

3. Click into Subject field

4. From here, you can add/remove/re-order all the options

5. Then, you will see this custom list in Tout when completing a call

 

 

 


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