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Issue Description User is unable to delete categories for their templates, regardless if they have Admin status. Issue Resolution Categories cannot be deleted unless the user who created the category deletes it. If user is no longer with the company, then removing the user should also remove the categories associated with their account. Who This Solution Applies To ToutApp users
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Issue There is a DMARC policy bounce in ToutApp for Gmail email addresses.     Solution This is due to a DMARC policy on your organization's name domain which is preventing the emails from being delivered to Gmail email addresses. Visit the Google support portal on this https://support.google.com/mail/answer/2451690 Have your team check your DMARC policy.      
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Issue User is unable to delete categories for their templates, regardless if they have Admin status. Solution Categories cannot be deleted unless the user who created the category deletes it. If user is no longer with the company, then removing the user should also remove the categories associated with their account.  
View full article