Issue
By design, there are several fields that are ignored by the sync during the integration with SFDC. These fields cannot be mapped to a Marketo field.
Solution
If you want one of these fields synced to Marketo, you will want to create a custom SFDC field to map to Marketo, then put a process in place for SFDC to populate the standard field data into the custom field.
System fields ignored for all objects:
- 'CreatedById'
- 'LastActivityDate'
- 'LastModifiedDate'
- 'LastModifiedById'
- 'MasterRecordId'
- 'SystemModstamp'
Account:
- 'Fax'
- 'Ownership'
- 'Rating'
- 'ShippingCity'
- 'ShippingCountry'
- 'ShippingPostalCode'
- 'ShippingState',
- 'ShippingStreet'
- 'TickerSymbol'
Contact:
- 'Name'
- 'AssistantName'
- 'AssistantPhone'
- 'HomePhone'
- 'LastCURequestDate'
- 'LastCUUpdateDate'
- 'MailingCity'
- 'MailingCountry'
- 'MailingPostalCode'
- 'MailingState'
- 'MailingStreet'
- 'OtherCity'
- 'OtherCountry'
- 'OtherPhone'
- 'OtherPostalCode'
- 'OtherState'
- 'OtherStreet'
- 'ReportsTo'
User:
- 'Name'
- 'Department'
- 'Alias'
- 'CallCenterId'
- 'City'
- 'CompanyName'
- 'ContactId'
- 'Country'
- 'Division'
- 'EmailEncodingKey'
- 'EmployeeNumber'
- 'Extension'
- 'ForecastEnabled'
- 'LanguageLocaleKey'
- 'LastLoginDate'
- 'LocaleSidKey'
- 'OfflineTrialExpirationDate'
- 'OfflinePdaTrialExpirationDate'
- 'PostalCode'
- 'ProfileId'
- 'ReceivesAdminInfoEmails'
- 'ReceivesInfoEmails'
- 'State'
- 'Street'
- 'TimeZoneSidKey'
- 'UserPermissionsAvantgoUser'
- 'UserPermissionsMarketingUser'
- 'UserPermissionsOfflineUser'
- 'UserPermissionsCallCenterAutoLogin'
- 'UserRoleId'
- 'Username'
Lead:
Campaign - None
Opportunity - None
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