REST API Returning 611 Errors

Issue

Calls made to the REST API return response code 611 "System Error".
 

Solution

Submit a Customer Support ticket with the following information
 
  • The full body of the REST API call including the endpoint being called
  • The full body of the REST API response
  • The date and time that the call was made


Customer Support will work to diagnose the root cause of the error and the reason a more identifiable error code is not being returned instead.