Custom Field Limit for Velocity Tokens

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Issue

An email using a Velocity Script Token fails to send.

Environment

Marketing Activities

Solution

There is a 40 custom field token limit per email. If you have Velocity script tokens present in the email and those tokens more than 40 fields, the email will fail to send. To resolve, ensure that velocity script tokens have less than 40 custom fields referenced.

Root Cause

The Velocity Script Token in the email exceeds the limit of 40 Custom Fields.