User Time Zone across all reports

User Time Zone across all reports

I've noticed my user specified time zone (AEST) only applies in Marketing Activities.  Other areas (such as Analytics) seems to retain my organisation's subscription time zone (EST).  Would be much better if the user's time zone appears in all relevant areas/reports within Marketo. 
3 Comments
Josh_Hill13
Level 10 - Champion Alumni
yes, that's been true for awhile. sometimes the system will warn you that it is using the system time.
Anonymous
Not applicable
Hi Mike and Josh,
Just wanted to give you some context on why we chose to use "subscription time zone" for reports in Analytics (and happy to hear feedback if you disagree). Let's say the marketing team is spread out across 2 locations: one in the US and one in Australia. If you're both looking at the same report, but in your time zone, you might see different data. So, one person might say that according to their report, 100 new leads came in March 1, but the person in the other office says that their report says 90 new leads came in (due to the respective time differences).

In general, if you do not see a time zone abbreviation in the UI, you can assume that the time is shown in your own time zone preference. Whenever we use subscription timezone, we use the time zone abbreviation.

Thanks, Ei-Mang
kh-lschutte
Community Manager
Status changed to: Open Ideas