The New UI makes the User friendly harder when want a local Asset inside a program

[Anonymous]

These things in the new UI i don't understand why Marketo choice to do more double Clicks and drag and drops.

Here is a irritation Example when creating a new Local Asset in a Program that you want to create in a folder you have in teh program.

1. Create a Program Any
2. Create 2-3 Folder that will keep it easier for you to look on your Local Asset.
3. Here comes the Tricky Part. Create a new Local Accest by left clicking on the folder you want the Asset in (Look Fig. 1)
4. Not i need to Choice a Campaign folder, but not able to choice a subfolder inside my program. First Question here why do I need to Choice the same Program i just right clicked on? (Fig.2.)
5. Now i need to Drag and Drop the element in the program to the right folder.
6. Step 4 and 5 is steps that I will see as skipped. Since the user already is the right place.

#Fig1 New local asset inside campaign folder

#fig2.


There a Even more issue with the new UI when cloning assets.

1. I press clone on a Landing page i create
2. I need to Choice if i want it in Marketing Activities or Design studio (fig.3)
3. Then i need to Search for a folder (in Marketo Case a Program Name) why is the option same program remove? (Fig. 4)

#fig 3


#fig4


The Last Example is not Course by the new UI was there already in the old. Importing to a list you Created.

1. I create a List i want to Import Leads to inside a program or in Design studio
2. I Right Click on the list i created and press import. (Fig.5)
3. Choice the CSV file i need to import. I process to Final step 3 i need to Choice the same list i just right click on (Fig.6)

All these step show a lot of double clicks form the user end.

#fig5

#fig6

[Anonymous]

We've really improved this recently- I think the current situation is pretty good, now that it autoselects the program you're in and the list name.

[Anonymous]

Hi Erik,

Definitely improved, but there is still a really irritating user experience issue, when you want to add local assets to a folder. If you right-click on a folder and choose "New Local Asset", MKTO creates it in the parent folder? Makes no sense to me what-soever. 🙂 When you choose to create a new folder, MKTO creates it correctly in the folder that you right clicked on, so why not add the assets to the folder too?

When I'm showing new potential clients how Marketo works, they always question why it doesn't add the asset to the folder, you chose to add it to. It might not be more that a couple of seconds extra work for the MKTO user, but it is a small detail that makes it look like your solution hasn't been thought thoroughly through. I of course know this isn't the case, but for new users perception is reality.

Trying to add a local asset in a folder:



Asset is created in parent folder?:

[Anonymous]

This actually was something that happened well before the new UI. However, it is on my list to enhance. I agree, it should be in the subfolder.