Currently, the Outlook plugin is supported for the 2003 thru 2010 Outlook platforms. Can you please add the 2013 edition of Outllok to the supported editions?
Microsoft Office 365 recently updated all of my users to Outlook 2013 making our Marketo Outlook Add-in no longer work. We are really needing this add-in for Microsoft Outlook 2013 ASAP.
This is becoming increasingly important for some of our clients, as they move their teams over to 2013. Unfortunately, they have to hold back their sales team roll out. Any ideas on the project roadmap for this?
This is really making our Sales team rollout difficult. Most are on 2013. I was told by the VP of Sales that this brings every good thing about Sales Insight down about 2 levels. Unfortunately, it lowered their enthusiasm. They can send emails from SalesForce via Sales Insight, vs. sending with Outlook, but can't send attachments, which would be great to have as well, since that was Sales does is send out Sell Sheets, Quotes, etc.
I created a ticket about this and support responded with sometime in the first half of 2014. They recommended having our respective teams revert back to Outlook 2010 until an announcement next year. Quite disappointing, but I thought I would share.
Is there any update on how this is being incorporated into the product roadmap? It seems supporting a product with a large user base like Outlook 2013 would be integral to ensuring that organizations can take full advantage of this plugin.