Because of our frequent record updates in Salesforce, we've experienced some backlog issues with updating the records in Marketo.
Problem is, I don't have the same view of the backlog as the Support staff does, so I have no way of knowing for sure when we're caught up.
I think it'd be beneficial for admins to have access to that log somewhere on our end so we don't have to bother Support with inquiries around it.
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