Show Breakdown of Reasons Why People Are Blocked in Email Programs

Show Breakdown of Reasons Why People Are Blocked in Email Programs

Right now when sending an email, you can only see the number of people that would be blocked from receiving that email. Would be great to get a breakdown of why people are blocked. So, instead of...

  • Blocked: 537

Would be useful to see something like this:

  • Blocked: 537
    • Marketing Suspended: 120
    • Communication Limits Hit: 336
    • Unsubscribed: 15
    • Blacklisted: 10
    • Invalid Email: 56

Most of the time we use a marketable filter to prevent sending to most of these people (suspended, unsub'd, invalid, et al.), but having a way to see people who have hit the communication limit alone would be useful in planning and communicating to stakeholders.

2 Comments
Jennifer_Donahu
Level 2

This would be very helpful for us as well.  We communicate quite a bit to current clients and having a better understanding of why emails are being blocked would improve conversations with business partners about the reach of our communications.

kh-lschutte
Community Manager
Status changed to: Open Ideas