Currently if a email recipient forwards that email to a peer, their lead information goes with it. I'd like to see this fixed - lead information should not go along with the email.
I'm looking to forward an inbound email (say that comes to our info@ email) and just forward that to a marketo email and have that lead automatically created. Most CRMs have this ability. Is this not possible in marketo?
If not, how do you guys recommend adding leads sent to contact@company.com and info@company.com? Any good streamlined way of doing this?
I see that the idea of adding referrer information to the Forward to a Friend functionality has been discussed for a couple of years now, but I have yet to see it implemented.
My suggestion for the functionality would be:
Modify the form to include the Sender's name, Sender's email and a Message box so that the recipient will know why they are receiving the email that has been forwarded to them.
.png)