Every time I try to merge two leads in Marketo, I always get this error below. Please provide this capability. Why hasn't Marketo built support for this capability yet?
Another bump on this please (or a workaround solution if anybody has one). We have had instances where someone gets created as a new lead in Marketo, but then goes through our separate purchase path which creates them as a contact BEFORE the Marketo>Dynamics sync has completed. This means when the lead tries to sync to Dynamics it fails as the email address already exists as a contact, but Dynamics syncs a contact back to Marketo. I need to merge these so everything is on the Contact in Marketo. It can't be done in Dynamics as the Lead does not exist there, only the Contact, so I need to do it in Marketo.
We are currently looking at a solution to stop it happening again, but I really need a way of fixing the ones that already exist as duplicates.
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